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Frequently Asked Questions

What is the turnaround time on albums?

Matt Art albums turnaround time is 3-5 weeks.

What is the turnaround time on prints?

Prints turnaround time is 2-3 weeks.

What is an album spread?

Our albums are all produced from double page spreads, which means a left and a right page printed on one ‘spread’, as one print.

How thick are thick pages?
Our normal album pages are 1mm thick.

What is the difference between matt art and fine art prints?
Matt art prints utilise a dye ink, which is a liquid and it penetrates deeply into the paper. Fine art prints utilise a pigment ink, which is a solid, and essentially bonds to the surface of the paper. Pigment prints are more stable in long-term ultraviolet light exposure, but dye ink prints are more durable in people’s hands. Pigment printing can render a larger range of colours than dye printing, and this results a little more subtlety in colours and punch in the maximum saturated colours.

Where do I pick up my order when it’s ready?
At my home studio in Pleasanton, CA.

Can you ship my order?
Yes, if you would like your order shipped. A separate invoice for shipping cost will be sent to your email.

If I am ordering many products can I get a discount?
Depending on the order size, we can offer a better pricing.